Technology Proficiency for Support Roles


Technology is at the heart of modern workplace efficiency, and this course focuses on equipping you with the technical proficiency required to support and manage various workplace tools and systems. You'll learn how to use office software such as word processors, spreadsheets, and presentation tools effectively, as well as advanced skills in cloud computing, data management, and communication tools. The course also covers troubleshooting techniques for common tech issues, ensuring you can quickly resolve problems to minimize downtime. Additionally, participants will explore software platforms for project management, time tracking, and team collaboration, gaining confidence in supporting teams and executives through technology. Hands-on exercises will solidify your understanding and allow you to apply these skills in real-world situations.

Why enroll to this program?

Master Essential Tech Tools

Gain in-depth knowledge of office software and cloud-based tools, ensuring you're well-equipped to handle a variety of tech-driven tasks in support roles.

Enhance Troubleshooting Skills

Learn how to quickly identify and resolve common tech issues, minimizing disruptions and keeping operations running smoothly.

Increase Efficiency with Automation

Discover how to use technology to automate routine tasks, saving time and boosting productivity across the organization.

Boost Your Career Flexibility

Develop a diverse set of tech skills that will enhance your professional value, making you adaptable to different industries and support roles.

Who should enroll?

Support professionals, including administrative assistants and office managers, who want to enhance their technology proficiency.
Employees responsible for managing or troubleshooting office technology, including cloud services, software applications, and communication tools.
Professionals in roles that require multitasking and familiarity with a wide range of workplace tools and systems.
Individuals looking to upskill and become more effective in technology-driven work environments, particularly those supporting teams and executives.

Program Pricing

This pricing is for clients who need the trainings delivered on premise or within the organizations' jurisdiction.

1 Week Crash Program
$900 Register Now
2 Week Program
$1300 Register Now

This pricing is for clients who need the trainings delivered outside their jurisdiction but within East Africa.

1 Week Crash Program
$2200 Register Now
2 Week Program
$4000 Register Now

Looking for a flexible and
customizable program for teams?

We offer this training in more locations and with
more offerings.

  • Industry based learning where learners get to experience what they have learnt in the field
  • Excursions and team building activities themed around lessons from the program.
  • Training delivered at a location of clients' choice, locally & internationally.
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