This course delves into the principles and applications of emotional intelligence in HR and management. Participants will explore the core components of EI: self-awareness, self-regulation, empathy, social skills, and motivation. Practical modules will focus on applying EI to improve communication, resolve workplace conflicts, and enhance team dynamics. Through interactive exercises and real-world case studies, you’ll learn how to recognize emotional triggers, foster an inclusive culture, and drive engagement and productivity. By the end of the course, you’ll be equipped to lead with emotional insight and create a supportive organizational climate.
Understand your emotional triggers and how they influence your interactions and decisions.
Learn to connect with colleagues, resolve conflicts, and build trust through empathy and active listening.
Master emotional intelligence techniques to inspire and motivate your team effectively.
Cultivate a culture that values emotional insight, collaboration, and inclusivity.
This pricing is for clients who need the trainings delivered on premise or within the organizations' jurisdiction.
This pricing is for clients who need the trainings delivered outside their jurisdiction but within East Africa.
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