Front Office Customer Service Training
This course is for building a customer service mentality. It is designed to help foster the attitudes and beliefs that drive exceptional customer-focused behaviors. Participants will develop a way of thinking and behaving that will produce a greater inherent awareness and appreciation of customers. They will develop attitudes and beliefs that drive exceptional customer-focused behaviors.
By the end of this course, the learner will be equipped with the ability to
- Take responsibility for creating a positive customer experience
- Understand the dynamics of customer relationships
- Talk to the customer language, build trust, and rapport
- Recognize what makes customers appreciate services
Learners can choose to take this program at any of our Learning Centers. See below our learning centers and associated prices.