Organization conflict resolution and management
Where there are two or more people working on a joint project, conflict is inevitable. This is mainly because every individual is unique and have different perspective on how to accomplish the task assigned. Conflict could be both negative and health. Resolving conflict among individuals and in organizations is critical as it can lead to greater productivity or to stagnation and death if left unresolved. This course is aimed at providing individual and corporate officers knowledge on conflict resolution and management with an aim of equipping officers with skills to manage conflict situations as they arise in the process of work. Knowing the critical need for conflict resolution and management at work and in life, this course is vital to enhance participant’s skills and performance in their various stations at work and life.
By the end of this course, the learner will be equipped with the ability to
- Assess conflict triggers
- Manage the conflict resolution process
- Reconcile disputants
- Apply conflict management strategies
Learners can choose to take this program at any of our Learning Centers. See below our learning centers and associated prices.