Strategic Communication, Business Etiquette and Negotiation Skills
Strategic communication, business etiquette and negotiation skills are relevant aspects to help you provide better service to your clients. Communicating strategically combined with good business etiquette as well as the ability to negotiate effectively enables employees increase their performance at the work space , moreover horning these skills would enhance good customer relations , both internally and externally.
By the end of this course, the learner will be equipped with the ability to
- To understand efficient, effective and meaningful communication
- To differentiate between verbal and non-verbal communication
- To learn the dress ethics and intercultural aspects of business etiquette
- To know the best practices in negotiation
Learners can choose to take this program at any of our Learning Centers. See below our learning centers and associated prices.