Customer care is crucial in delivery services to your clients especially now that most people rely on the public sector for essential products and services. The ability to manage services will give you and your team a professional outlook in your service management to your esteem clients as well as enhance Organizational performance. The need to understand the linkages between external and internal customer care as well as their linkage to performance is crucial, this course is designed to equip you with appropriate skills for today’s modern work and business environment.
This pricing is for clients who need the trainings delivered on premise or within the organizations' jurisdiction.
This pricing is for clients who need the trainings delivered outside their jurisdiction but within East Africa.
We offer this training in more locations and with
more offerings.