Customer care is an art of delivering service in a manner that satisfy organizational customers, both internal and external. The process of caring for customers is getting complex every day given the diverse nature of clients. This process therefore requires careful planning and management of how individuals and organizations intend to deliver services to their clients while ensuring best care principles. This course is therefore designed in order to enhance participants knowledge on customer care planning and management.
This pricing is for clients who need the trainings delivered on premise or within the organizations' jurisdiction.
This pricing is for clients who need the trainings delivered outside their jurisdiction but within East Africa.
We offer this training in more locations and with
more offerings.